Microsoft Data Leak – 250 Million Microsoft Customer Service Support Records Exposed Online

Microsoft exposed a Customer Toughen Database that includes logs of conversations between Microsoft improve agents and customers all the way thru the sphere.

Virtually 250 million recordsdata leaked and the leaked fable recordsdata ranges 14-year length between 2005 to December 2019.

The total exposed recordsdata might maybe well additionally be accessible by anybody by exact having a internet browser, no username or password is required.

5 Elasticsearch Servers Uncovered

The Elasticsearch servers are uncovered by Comparitech security researcher Bob Diachenko, “every of which contained an identical place of the 250 million recordsdata.”

Diachenko reached to Microsoft and the exposed recordsdata used to be secured by Microsoft within 24. It is uncertain that if any third events won fetch entry to to the database at the time.

The next are the crucial gains exposed: Customer email addresses, IP addresses, Areas, Descriptions of CSS claims and cases, Microsoft improve agent emails, Case numbers, resolutions, and remarks and Inner notes marked as “confidential”.

The exposed recordsdata might maybe well additionally be utilized by Tech improve scammers to contact customers pose to be from Microsft improve.

Microsoft Document

Microsoft additionally released an investigation yarn states that leak occurs due to “a misconfiguration of an within buyer improve database aged for Microsoft improve case analytics.”

The company additionally confirms that publicity used to be exiguous because the “majority of recordsdata were cleared of non-public recordsdata by our customary practices.”

“We are searching to sincerely inform sorry and reassure our customers that we’re taking it severely and dealing diligently to learn and take action to prevent any future reoccurrence,” Microsoft talked about.

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